# Blog · AI agents in platform > Articles on how an AI agent operates in platform, with figures from real operations in production. ## Platform Articles on how an AI agent operates in platform, with figures from real operations in production. - Platform ### The agent that sells inside the WhatsApp chat WhatsApp went from service channel to point of sale. What an AI agent needs to recommend, build the cart and get paid without leaving the chat. October 12, 2026 - Platform ### 4 in 10 AI agent projects will be canceled Gartner gives three reasons: rising costs, value that is never proven and risks without controls. Three real cases and how to cover each one from day one. October 12, 2026 - Platform ### FINNOSUMMIT 2026: one in three sessions was about AI Instead of summarising impressions, I counted the sessions: 22 of the 67 had AI in the title. That says a lot about where banking in the region stands. September 25, 2026 - Platform ### The next AI advantage is: trust What the Volcano Innovation Summit 2026 left behind: when capability gets cheap, the advantage becomes trust. And trust has two sides. September 16, 2026 - Platform ### 89% of AI pilots never reach production The reason is almost never the model. It is five conditions around it, and all five can be diagnosed before you sign anything. September 15, 2026