# AI agents for email · From attachment to file | Shimli > AI agents that read incoming email, attach each document to the right case and reply with data. Campaigns from the same flow as WhatsApp and SMS. AI agents for email ## The follow-up nobody forgets, on the channel where the documents arrive. Receipts, quotes and files still arrive by email. The agent receives them, reads them, attaches them to the right case and replies or notifies whoever is responsible. And email campaigns come out of the same flow as everything else. [Create account](https://shimli.app/user/auth/create-account) Book a demo **Agent** Email live Attached is the statement you requested. Regards. Received and validated: it covers the last three months, as requested. Your file is complete and goes to analysis today. ### Teams that move millions of conversations. What the channel's data says 4.48 billion people use email worldwide Radicati Group, Email Statistics Report 2024-2028 361.6 billion emails are sent and received every day Radicati Group, Email Statistics Report 2024-2028 4.97 billion email users forecast for 2028: the channel is still growing Radicati Group, Email Statistics Report 2024-2028 ### What changes when the agent resolves The same message, two outcomes. The difference isn't the tone: the agent checks your systems, decides within your policy and leaves the task done. A chatbot that replies - Customer : Attached is the statement you requested. Regards. - Bot : We have received your email. It will be handled within 3 to 5 business days. The customer is still waiting An agent that resolves - Customer : Attached is the statement you requested. Regards. - Agent : Received and validated: it covers the last three months, as requested. Your file is complete and goes to analysis today. Task closed in the conversation ### What it resolves on Email Credit #### The receipt lands on the file, not in an inbox A customer emails their proof of income. The agent reads it, checks it against what was requested and files it on the record already open via WhatsApp. Support #### Tickets answered with data Email lands in the same inbox. The agent answers what it can resolve from your systems and leaves for a person whatever needs judgement, with the draft ready. Campaigns #### Campaigns from the same flow Segmentation on your data, delivery by email and results on the same dashboard as WhatsApp and SMS. ### What changes for your operation #### Emails the agent reads Invoices, complaints and attached documents: the agent understands them, classifies them and opens the case with what they contain. #### A reply the same day What waits today in a shared inbox is answered on arrival, and what needs a person is assigned with priority. #### Campaigns from the same flow Statements, notices and campaigns come out of the flow builder you already use for WhatsApp and SMS, with the same segment. #### Long threads without losing the plot The agent follows the reply thread and knows what was said three emails back, even if the sender or the subject changes. What you build for this channel works on the other six. - Agents that resolve - No-code flow builder - One inbox, every channel - On top of what you already have [See every feature](https://www.shimliapp.com/en/funciones) The other channels [WhatsApp](https://www.shimliapp.com/en/canales/whatsapp) [Calls](https://www.shimliapp.com/en/canales/llamadas) [Instagram](https://www.shimliapp.com/en/canales/instagram) [Web](https://www.shimliapp.com/en/canales/web) [Telegram](https://www.shimliapp.com/en/canales/telegram) [SMS](https://www.shimliapp.com/en/canales/sms) ### Try it on your own operation on Email . Build an agent, connect it to your systems and watch it work a real case. Or we book 30 minutes and define which indicator you're going to move. [Create account](https://shimli.app/user/auth/create-account) Book a demo