# AI agents for websites · Continuous support | Shimli > An AI agent on your website that answers from your company's data, qualifies and books, and keeps the thread so the conversation continues on WhatsApp or email. AI agents for your website ## A visitor you don't know yet leaves attended, not with a form. The agent on your site resolves the query, qualifies interest and books, and keeps the thread: if that same visitor writes later on WhatsApp, the conversation continues. It is the agent running on this very page. [Create account](https://shimli.app/user/auth/create-account) Book a demo **Agent** Web live Does this work for a cooperative with 40,000 members? Yes. At that volume the usual start is collections or support. Which weighs more today? I'll show you how it runs and, if you like, we book 30 minutes. ### Teams that move millions of conversations. What the channel's data says 1 in 4 organisations will have chat as their primary customer service channel by 2027 Gartner · July 2022 70.2% of online shopping carts are abandoned, average across 50 studies Baymard Institute · 2025 26% abandon a purchase because the site makes them create an account before paying Baymard Institute, survey of 4,560 shoppers · 2025 ### What changes when the agent resolves The same message, two outcomes. The difference isn't the tone: the agent checks your systems, decides within your policy and leaves the task done. A chatbot that replies - Customer : Does this work for a cooperative with 40,000 members? - Bot : Leave your email and an advisor will contact you. The customer is still waiting An agent that resolves - Customer : Does this work for a cooperative with 40,000 members? - Agent : Yes. At that volume the usual start is collections or support. Which weighs more today? I'll show you how it runs and, if you like, we book 30 minutes. - Customer : Collections. - Agent : Here is the collections walkthrough. Does Thursday at 10 work to see it on your portfolio? Task closed in the conversation ### What it resolves on Web #### Nothing to install, no phone number required The visitor writes from the page, with no app and no sign-up. They give their number only if they want to continue on WhatsApp. Sales #### Qualifies and books while no one is watching It understands what the visitor is after, decides whether a meeting is warranted and books it. Your team joins the conversation once there is something to attend to. Continuity #### The conversation continues on the next channel What was discussed on the web is on the case when the customer returns by WhatsApp or email. They don't repeat their story. ### What changes for your operation #### Answers while the visitor decides The chat on your site answers before the person closes the tab: price, requirements, availability, next step. #### Forms that converse Instead of a form nobody finishes, the agent asks for the details one by one, validates them and opens the complete case. #### Carries on over WhatsApp If the visitor leaves, the conversation continues on their phone with the same case and the same agent. #### Connected to your systems It checks order status, balance or appointment in your core, not in a separate database someone would have to maintain. What you build for this channel works on the other six. - Agents that resolve - No-code flow builder - One inbox, every channel - On top of what you already have [See every feature](https://www.shimliapp.com/en/funciones) The other channels [WhatsApp](https://www.shimliapp.com/en/canales/whatsapp) [Calls](https://www.shimliapp.com/en/canales/llamadas) [Instagram](https://www.shimliapp.com/en/canales/instagram) [Telegram](https://www.shimliapp.com/en/canales/telegram) [SMS](https://www.shimliapp.com/en/canales/sms) [Email](https://www.shimliapp.com/en/canales/correo) ### Try it on your own operation on Web . Build an agent, connect it to your systems and watch it work a real case. Or we book 30 minutes and define which indicator you're going to move. [Create account](https://shimli.app/user/auth/create-account) Book a demo