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Honest comparisons between paths for putting AI agents to work: what each one does, how much is left on your side and when each one fits. With sources.
Latest · Which channelWhatsApp or SMS for collections: both, in the right order.WhatsApp lets you converse, negotiate and collect in the same chat, and in Shimli it reaches a 98% open rate. SMS reaches phones without data or WhatsApp: in Latin America, 72% of people have a mobile line but only 65% use mobile internet. The best collections strategy uses both in one flow: WhatsApp first, SMS where WhatsApp doesn't reach.Read the comparison All comparisons
How I implement itAn LLM orchestrator gives you parts. Shimli gives you the agent, working.6 min read
What I needBot, automation or AI agent. The answer is to use all three, each in its step.5 min read
Which channelThe WhatsApp Business app falls short when the team and the volume grow.5 min read
How I implement itBuilding your agents in-house or starting on a platform that already works.6 min read
How I implement itIn a traditional CRM, the team records the conversation. In Shimli, the conversation is the record.5 min read
What I needFive advisors on one WhatsApp aren't a team: they're a sorting problem.5 min read
How I implement itMarrying one AI model is betting that today's best will still be best tomorrow.5 min read
Which channelWhatsApp or SMS for collections: both, in the right order.5 min read