shimli
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Technology · powered by FusionAI

The intelligencebehind every agent.

Every Shimli agent reasons, decides and executes on FusionAI technology: an agentic platform that runs entire processes, not just replies to messages, under your rules and inside your systems.

Book a demo How it reasons
[01] The brain

An autonomous agent that analyzes, acts, learns and restarts.

It doesn't reply and stop. It runs a continuous loop on every customer: analyzes them, executes the best strategy in real time, learns from the result and starts over, sharper each time.

PHASE 01, 04

ANALYZE

Reads each customer before acting.

  • Analyzes profile, history, delinquency and behavior
  • Scores the risk and likelihood to pay
[03] Model independence

You're not locked into a model or a vendor.

FusionAI routes each task to the best available AI model —reasoning, vision, voice or speed— and connects to your systems via API. If a better one appears tomorrow, we adopt it without rebuilding your operation.

  • The best model per task, not just one
  • Swap the model without losing agents, skills or memory
  • You keep the platform, not a vendor
FusionAIorchestratorlive
TASKValidate a document
MODELVision
TOOLOCR · extraction
ACTIONValidates & approves
Decides in real time · swap models without losing agents or memory
[05] Integrations

It connects to the systems you already run.

Email, ERP, CRMs, calendars, storage and messaging, Shimli integrates via API and MCP with the tools your team already uses. Start with a pilot and connect progressively, replacing nothing.

GCGoogle CalendarSSlackHHubSpotNNotionWWhatsAppSFSalesforceGDGoogle DriveStStripeOOutlookTTrelloZpZapierShShopifyAAsana
@GmailMTMicrosoft TeamsPPipedriveTGTelegramBBrevoEERPIGInstagramMkMakeMMondayZZohoDDiscordSASAPCUClickUp
CCore bancarioMCMailchimpMeMessengerBQBigQueryGSGoogle SheetsWoWooCommerceBCCredit bureau1DOneDriveDBDropboxPGPostgreSQL##SMS↯Webhooks{}API REST

Don't see your system? We connect it via API.Ask about your system

The platform

A platform,
not a tool.

FusionAI orchestrates every layer, from the channel to your core banking, so an agent can understand, decide and act end to end. You keep the control, the rules and the traceability.

ChannelsWhere your customer is
WhatsAppCallsSMSEmailWebSocial
AI agentsA workforce per process
CollectionsCreditSupportOperations
FusionAIOrchestration · the brain
Reasons in a loopPicks the best modelApplies guardrailsMulti-model
Business contextUnder your rules
Your policiesProfile & riskCustomer history
Integrations & traceabilityOn your systems, via API
CRMCore bankingBureauAudit logs
[06] Security & compliance

Autonomy without losing control.

Trusting a critical process to an agent takes more than good technology: it takes control, traceability and certainty. This is how we protect your data, govern every decision and ground every answer in your sources, escalating to a person when there is no certainty.

01 — Your data

Under your control, at all times.

We treat your customers' data to the standard a financial institution demands.

  • Encryption in transit and at rest
  • Per-client data isolation
  • Role-based access control (RBAC)
  • Retention and deletion per your policy
02 — Every decision

Evaluated, governed and auditable.

The agent doesn't improvise: every action is checked against your rules before it runs.

  • Runs under the policies and limits you define
  • Human approval for sensitive actions
  • Full traceability: who, what, when and why
  • Live monitoring and exception alerts
03 — Every answer

Grounded in your sources, not invented.

Answers are grounded in your sources; when unsure, the agent escalates instead of guessing.

  • Answers grounded in your data and documents
  • Verifies and cites the source of every fact
  • When uncertain, it escalates to a human
  • Validation before executing any action
Built-in controlsWhat keeps every agent secure, governed and verifiable.
Live agent stateSee the reasoning and every action in real time. No black box.
Guardrails & policiesLimits, approvals and rules wired in before every action.
Traceability & auditEvery decision and action is logged and auditable.
Answers grounded in your sourcesAnswers grounded in your data and documents, not invented.
Access control (RBAC)Roles and permissions per user and per agent.
No model lock-inSwap models anytime; your agent and memory stay put.
Common objections

What teams usually ask before getting started.

Straight answers to the most common questions from credit, collections and technology teams.

Shimli isn't a chatbot. It's a platform to build AI agents that understand context, analyze information, execute tasks in your systems and escalate to a human when needed. A chatbot replies; an agent resolves.
The agent never decides out of bounds. It operates under policies, rules and guardrails defined by your institution, and the final decision can still be human. You define what it can and cannot do.
No. You can start with a controlled pilot and connect progressively via APIs. Shimli doesn't require replacing your current systems, it integrates on top of what you already have.
Shimli works with full traceability, access control, activity logs and an architecture ready to integrate with corporate financial environments.
The pilot measures results from the first weeks: reach, payment promises, recovery, reduced operating load, response times and cost per action.
The next step

A 30-minute session on your operation.

Book a session with Sofía, our AI agent, and we'll show you how this technology applies to your operation, with a measurable pilot.

Book a discovery session Back to home

From $139 a month, with a 14-day trial and self-serve setup. See pricing