Pricing

A simple model,that scales with the operation.

A single plan, with the whole platform. Set-up costs nothing and you build the flows yourself. You only pay the plan, the AI usage you consume and whatever Meta or your carrier charges.

A single plan
$139/mo

The whole platform, with no features locked behind a tier. What grows is capacity, not the feature list.

  • 3 human seats and 1 admin
  • 1 Flow Builder
  • WhatsApp, Facebook, Instagram and web connection
  • Unlimited WhatsApp templates
  • Every feature on the platform
And it scales by
  • Additional instance$59/mo

    Each channel connection is an instance: a second WhatsApp number, another Facebook page, another site.

  • Additional Flow Builder$19/mo

    One more builder, to separate processes that don’t share logic.

  • Additional human seat$9/mo

    Add the seats your team needs, without changing plans.

  • AI usage$49 · 2,450 queries

    Per 2,450 queries to the engine. It varies: a simple reply costs less than analyzing, deciding and executing.

All included

One platform, with nothing behind a paywall.

There are no editions or tiers: everything you see is available from day one. Each line links to its documentation, in case you want the detail before talking to anyone.

See the full documentation
How you get it running

Two ways to get it running.

Self-service

Self-service,
from day one.

The platform is yours from day one, and you don’t build it alone: the AI assistant is there at every step, from setting up the account to building the flow you describe in one sentence.

The assistant climbs the learning curve, not you. Set-up is free and always will be.

Try it for 14 days
  1. 01
    You create your account

    You’re in within minutes, not weeks. The trial runs for 14 days.

  2. 02
    You connect your channels

    WhatsApp, web, social, SMS and email, all from the same screen.

  3. 03
    You build your flows

    In the visual builder, without writing a line of code.

  4. 04
    And you put it to work

    Campaigns, reports and agents, whenever you need them.

AI assistant

It walks you through every one of these steps: it configures, connects, builds and fixes alongside you.

Hands-on

Hands-on,
when the process calls for it.

Some processes aren’t solved by dragging nodes. When the agent has to understand your policy, talk to your core and hold your operation’s exceptions, our team steps in.

  1. 01We step into your operation

    We sit with your team to see the real process: who decides what, under which policy and with what data.

  2. 02We design the logic

    What the agent resolves on its own, where it stops and what escalates to a person. You set the rules.

  3. 03We build it and leave it running

    Connected to your systems, tested on your cases and with your team trained to adjust it.

This is how we work with financial institutions and high-volume operations, where one wrong decision costs more than the entire project. Quoted after the analysis, based on the logic that needs building.

Tell us your process
Trust

Brands and groups already running on Shimli.

Programs and alliances
Meta Business PartnerOfficial WhatsApp Business API connection
NVIDIA InceptionProgram for companies building with AI
EmprelatamEntrepreneurship network across Latin America
Common objections

What teams usually ask before getting started.

Straight answers to the most common questions from credit, collections and technology teams.

Shimli isn't a chatbot. It's a platform to build AI agents that understand context, analyze information, execute tasks in your systems and escalate to a human when needed. A chatbot replies; an agent resolves.
The agent never decides out of bounds. It operates under policies, rules and guardrails defined by your institution, and the final decision can still be human. You define what it can and cannot do.
No. You can start with a controlled pilot and connect progressively via APIs. Shimli doesn't require replacing your current systems, it integrates on top of what you already have.
Shimli works with full traceability, access control, activity logs and an architecture ready to integrate with corporate financial environments.
The pilot measures results from the first weeks: reach, payment promises, recovery, reduced operating load, response times and cost per action.