Agents that resolve
They understand the context, query your systems and carry out the task within the policy you defined. The final decision can remain human.
Tools5
buscarPedidoDatabaseFinds the order by number or phonein useestadoEnvioDataChecks the real shipping statusin useverInventarioDatabaseChecks stock by size and storein usecambiarFechaActionReschedules delivery with the customerin usederivarPersonaLogicHands the case over with the full conversationin use
Limits
CanCheck orders and shippingReschedule deliveriesCannotIssue refundsHands to a personIf the customer files a formal complaint













