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Channels

One agent, seven channels, a single conversation per customer.

WhatsApp, calls, Instagram, web, Telegram, SMS and email. The customer chooses where to write; the agent attends with the same context, the same rules and the same history, whichever way they come in.

Teams that move millions of conversations.

Ford
Pepsi
Lala
Banpaís
Diunsa
Sula
Chery
Cadelga
Ford
Pepsi
Lala
Banpaís
Diunsa
Sula
Chery
Cadelga
Ford
Pepsi
Lala
Banpaís
Diunsa
Sula
Chery
Cadelga
$2.5M+Portfolio recoveredwith AI agents · 2025
7×Proven returnrecovered per dollar invested
$31M+Promises managedrecorded and validated · 2025
160Active clientsacross 15 countries

The same agent, on every channel

What you build for one channel works for the other six. Flow builder, inbox and agents are the same; what changes is where the customer comes in.

Agents that resolve

They understand the context, query your systems and carry out the task within the policy you defined. The final decision can remain human.

Agents/Support · StoreActive

Tools5

  • buscarPedidoDatabaseFinds the order by number or phonein use
  • estadoEnvioDataChecks the real shipping statusin use
  • verInventarioDatabaseChecks stock by size and storein use
  • cambiarFechaActionReschedules delivery with the customerin use
  • derivarPersonaLogicHands the case over with the full conversationin use

Limits

CanCheck orders and shippingReschedule deliveriesCannotIssue refundsHands to a personIf the customer files a formal complaint

No-code flow builder

The full journey, what happens, when, through which channel and who steps in, built by your team, without asking technology for anything.

Nodes73Messaging14AI agents9Logic12Integrations21
Portfolio loaded420 accounts Days past due1–30 · 31–90 · +91 Collections agentnegotiates within policy Promise recordedwrites to the core
Collections agentCan doOffer up to 6 daysSend payment linkCannotWaive principalEscalates to a humanIf the balance is disputed

One inbox, every channel

WhatsApp, calls, Instagram, web, Telegram, SMS and email in a single thread per customer. What was discussed on one is there on the next.

Open
LT
Lucía Torres11:47
Template sent
MR
Marco Ríosyesterday
Assigned to Daniel P.1
id: 100482
EN
Elena Navasyesterday
Assigned to Carla M.
id: 100119
BS
Bruno Salasyesterday
WhatsApp2
id: 100307
AM
Ana Medinayesterday
Done, we'll record the…
id: 100256
AM
Ana MedinaSpecial Assets · Credit card
Wednesday 13:53
Dear Ana, to keep a good credit history and avoid late interest, let's set a date for your payment.
I'll pay today
I can't pay today
I already paid
Tag "id: 100256" added by Carla M.

On top of what you already have

It connects by API to your CRM, your core and your databases. Nothing gets replaced.

Integrations/Connections+ New connection
SystemTypeStatusLast activity
CRMAPI RESTConnected2 min ago
CoreAPI RESTConnected5 min ago
Customer databaseMCPConnected1 min ago
WhatsApp BusinessOfficial · MetaConnectednow
Credit bureauAPI RESTIn review
POST/v1/msg-wh20012:04:31GET/v1/contact20012:04:29POST/v1/crm20012:04:26

Try it on your own operation on whichever channel you use.

Build an agent, connect it to your systems and watch it work a real case. Or we book 30 minutes and define which indicator you're going to move.