An assistant for each person on the team
The manager asks how much was recovered today, the analyst asks for a customer's file, the salesperson checks stock. The agent answers with data from your systems, not with a link.
AI agents for Telegram
The agent your team uses every day, and the one that serves your customer.
On Telegram many teams keep a personal agent: they ask it for a report, check on a case, hand it a task and it carries it out on their systems. The same agent serves your customers, and Telegram's API doesn't charge per conversation.
Teams that move millions of conversations.
What the channel's data says
- over 1 billion
- monthly active usersPavel Durov, Telegram founder · March 2025
- March 2024
- Telegram Business: any account can operate as a business, with chatbots and automatic repliesTelegram, official blog
- 21 times a day
- the average user opens Telegram, 41 minutes a day in the appPavel Durov, Telegram founder · March 2025
What changes when the agent carries it out
The same message, two outcomes. The difference isn't the tone: the agent checks your systems, decides within your policy and leaves the task done.
A chatbot that replies
- Customer:How many payment promises are due today, and which ones have paid?
- Bot:I didn't understand your request. Type MENU to see the options.
The customer is still waiting
An agent that resolves
- Customer:How many payment promises are due today, and which ones have paid?
- Agent:38 promises are due today; 11 have paid. The 27 pending are in Juan's and Marta's portfolios. Shall I send them the reminder now?
- Customer:Yes, to the pending ones.
- Agent:27 reminders sent on WhatsApp. At close I'll tell you how many paid.
Task closed in the conversation
What it resolves on Telegram
Errands that get done, not written down
“Reschedule Friday's visits”, “send the statement to these ten customers”, “tell me if a large payment comes in”. The agent does it on your systems and confirms in the same chat.
For the customer who prefers Telegram
Queries, notices and follow-ups with the same context and the same rules as on WhatsApp. The customer who won't give out their number is served too.
What changes for your operation
No per-conversation cost
Telegram's bot API is free. There is no charge per message or per 24-hour window, as there is on WhatsApp since October 2026.
In the team group or the customer channel
The agent replies in groups and channels just as in private: a question in the collections group gets answered there, with data.
Without exposing a number
Your customer writes to a username, not a phone. Your team doesn't expose theirs either.
Large files, without a fight
Telegram takes files up to 2 GB. The file, the video or the heavy PDF arrive whole and the agent reads them.
What you build for this channel works on the other six.
- Agents that resolve
- No-code flow builder
- One inbox, every channel
- On top of what you already have
Try it on your own operation on Telegram.
Build an agent, connect it to your systems and watch it work a real case. Or we book 30 minutes and define which indicator you're going to move.
