Nothing to install, no phone number required
The visitor writes from the page, with no app and no sign-up. They give their number only if they want to continue on WhatsApp.
The agent on your site resolves the query, qualifies interest and books, and keeps the thread: if that same visitor writes later on WhatsApp, the conversation continues. It is the agent running on this very page.

























What the channel's data says
The same message, two outcomes. The difference isn't the tone: the agent checks your systems, decides within your policy and leaves the task done.
A chatbot that replies
The customer is still waiting
An agent that resolves
Task closed in the conversation
The visitor writes from the page, with no app and no sign-up. They give their number only if they want to continue on WhatsApp.
It understands what the visitor is after, decides whether a meeting is warranted and books it. Your team joins the conversation once there is something to attend to.
What was discussed on the web is on the case when the customer returns by WhatsApp or email. They don't repeat their story.
The chat on your site answers before the person closes the tab: price, requirements, availability, next step.
Instead of a form nobody finishes, the agent asks for the details one by one, validates them and opens the complete case.
If the visitor leaves, the conversation continues on their phone with the same case and the same agent.
It checks order status, balance or appointment in your core, not in a separate database someone would have to maintain.
What you build for this channel works on the other six.
Build an agent, connect it to your systems and watch it work a real case. Or we book 30 minutes and define which indicator you're going to move.
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Replying on WhatsApp is no longer free
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